Overseas Travel

Medical Accident & Sickness Expenses

Claim form.

Doctor's report.

Original Admission/discharge card.

Original Bills / Receipts/Prescription.

Original X-ray reports / Pathological / Investigative reports.

Copy of passport / Visa with Entry & exit stamp.

Please contact insurers’s Service Center at the number given in policy schedule and obtains a Claim Form from them and fill in. It is necessary to obtain the attending physician's signature on the Form.

Please collect all bills/receipts/invoices .

Send all documents to insurer’s Corporate Office

Loss of Baggage Documents Required

Claim form.

Copy of the passport/Visa with Entry & exit stamp.

Copies of Baggage Tags.

Original Bills / Receipts / Prescription.

Copies of Correspondence with the Airline authorities/Others about loss of checked baggage.

Property Irregularity Report (obtained from Airline).

Details of compensation received from Airlines/Other authorities, if any.

Procedure

Intimate the airline about insurer’s loss and lodge complaints.

Claim Form can be obtained from insurer’s Service Center.

Fill in the Claim Form and send all documents to insurer’s Corporate Office.

Delay of Baggage

Claim form.

Copy of the passport/Visa with Entry & exit stamp.

Property Irregularity Report (obtained from Airline).

Original bills / receipts / invoices pertaining to expenses.

Procedure

Intimate the airline about insurer’s loss and lodge complaints.

Claim Form can be obtained from insurer’s Service Center.

Fill in the Claim Form and send all documents to insurer’s Corporate Office .

Trip Delay

Documents Required.

Claim form.

Original Bills of purchases made/ Expenses incurred during the period of delay.

Copy of Ticket & Boarding Pass.

Copies of Correspondence with the Airline authorities/Others about loss of checked baggage.

Procedure

Claim Form can be obtained from insurer’s Service Center

Fill in the Claim Form and send all documents to insurer’s Corporate .

Loss of Passport

Copy of new passport.

Copy of previous passport (if available).

Original bills / invoices of expenses incurred for obtaining a new passport.

Copy of FIR / Police Report.

Procedure

File a complaint with the local police.

Contact with the Indian Embassy, where ever necessary

Submit all documents to insurer’s Corporate along with a detailed statement.

Personal Liability

Full statement of the facts in writing.

Witness statements.

Any other documents relevant to the incident, including Summons, Legal Notice etc.

Any other information you would like to share with us.

Procedure

Inform insurer’s Corporate Claims Dept. immediately over toll free no given in the policy schedule giving full details of the incident.

Do not commit any benefit/compensation or enter into any agreement.

Hijack

Full statement of the facts in writing.

Claim Form.

Airline correspondence (copy of Passenger List etc.).

Copy of ticket / Boarding Pass.

Procedure

Claim Form can be obtained from insurer’s Service Center.

Fill in the Claim Form and send all documents to insurer’s Corporate Office .

Accidental Death & Dismemberment.

The Insurance Company Claims Department will advise on documentation, upon receipt of claim notification.

Procedure

Collect all documents pertaining to the loss including correspondence with Carrier and send to Corporate Office of the insurer.

Claim Form can be obtained from insurer’s Service Center.